Xerox XES/UDK Printers

Take a your Xerox XES/UDK Printers!

Printing applications have been written for over fifteen years to take advantage of the capabilities of the XES/UDK language and Xerox distributed printers. These printers include the Xerox 4011, 4030, 4045, 4197, 4213, 2700, 3700, 4235, and 4700 models, as well as, Xerox XES Server and Agile X/TRA.

Have you considered these factors impacting their continued use?

1. High Cost of Ownership

Operating Costs of the Printer

The costs for maintenance and consumables are often split between departments.

The spreadsheet of Operating Costs for Xerox XES/UDK Printers brings these numbers together so you can see the Annual Printing Costs paid by your company to continue to use Xerox XES/UDK printers.

XES printers are no longer manufactured by Xerox. The costs of maintenance and consumables will probably increase each year as it becomes more difficult and expensive for Xerox to provide the services, parts and consumables required by each printer.

Cost of Ownership

Additional Costs of Ownership Besides maintenance and consumables, additional costs, also impact the Cost of Ownership.


The costs to get the print data from the host to the printer. These costs include the additional hardware, software and staff required to support the connectivity method. The most common communications methods used are:

Coax (3270)
SDLC (3777) RJE
Bisync (3780) RJE

Lost productivity

Lost productivity due to down time of the various components required to print to the XES/UDK printer, which includes the printer and the printer connectivity "pipeline" from the host computer.

Dedicated usage

Extra costs for a dedicated printer that can only process XES/UDK commands

Extra backup costs

Extra costs to provide for "backup" in the event this special purpose printer or its "connectivity" pipeline fail.

Power costs

Power costs due to high power consumption all the time compared to printers with "power saver" capabilities.

Cost to inventory supplies

Cost to inventory supplies and install them in the printer when necessary. Since only a trained technician can replace some consumables, routine changes can become a billable cost.

Lease payments or depreciation, if any.


Printer Maintenance Problems

  1. The Xerox XES printers are wearing out due to their age. Newer printers have higher duty cycles than the Xerox XES printers.
  2. Parts are harder to get for repairs.
  3. Fewer technicians are available to maintain the Xerox XES printers.
  4. Some XES printers require a technician to make adjustments or repairs. The Mean Time To Repair includes time for the technician to arrive, diagnose the problem, get and install any parts, and restore the printer to production.
  5. Some printers, such as the 3700, are labor intensive to maintain. Even routine PM's take at least four hours.
  6. In some areas of the country, Xerox has sent notices that they will no longer maintain certain models of Xerox XES printers after a certain date.

Limited Printer Functionality

  1. Print quality is generally poor due to older technology. Today's technology produces a higher quality print image.
  2. Print speeds are generally slow compared to current technology.
  3. Duplex is not available on most models.
  4. The primary language -- XES/UDK worked OK. But PCL and PostScript, if available, were not fully implemented.